REFUND POLICY

Thank you for supporting Bysomood.

We ensure to check every details of your order before it is being dispatched and send to you.

If you have an item missing from your order, please contact us immediately within 2 days of your order being delivered and we will get back to you as soon as possible and do the best we can to help you.

You can find us through our Contact page.

Return, Refund Policy

All Items from Bysomood are non-exchangeable and non-refundable unless the item you purchased is still in its original condition and only in the case that it has met the following reasons:

1. Have serious flaws, such as broken zips / buttons, etc
2. Stains on the item
3. Size / Colour was sent incorrectly

 However, items can not be returned / exchanged if it is on condition that has —

* Minor garment defects (eg: broken stitch)

* Minor colour difference from online images

* Slight fitting errors

Please contact us by email at bysomood@gmail.com or

Find Us on Wechat: Bysomood2022